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About Lumos Data Centers

Lumos Data Centers (LDC), a leading co-location and data center solutions provider in the Mid-Atlantic and Southeast, is a newly formed business unit within Lumos Networks, focusing exclusively on data center services. LDC offers high availability services out of three enterprise class data centers in Charlotte, NC, and Colocation and Lumos Network services out of 11 facilities across Virginia, West Virginia, Pennsylvania, and North Carolina. The enterprise class facilities are staffed 24/7/365, SSAE 16 SOC 2 Type II certified, and PCI DSS and HIPPA compliant. Enterprise services include Colocation, Infrastructure as a Service, Disaster Recovery as a Service, Storage as a Service, and Back Up and Recovery as a Service. LDC acts as a Carrier Hotel, with 12 of the largest carriers in Charlotte having fiber routes and / or Points of Presence (POP), allowing robust options for clients. With direct connectivity from the Lumos Networks fiber footprint, along with 12 options for connectivity, LDC is uniquely positioned to offer clients on-net data center and colocation services.

About Lumos Networks

Lumos Networks is a fiber-based service provider in the Mid-Atlantic region. We provide leading-edge data, broadband, voice and IP services over an expanding fiber optic network. We follow a strategy of being first to our regional markets with technology and services first introduced in metropolitan areas by national service providers. Lumos Networks delivers communications services with excellence, innovation, and integrity.

The most accessible people

The Lumos Networks team understands that long-term customer relationships, reliability and accountability are foundations for our success. We are committed to local relationships and measure our performance by the prosperity of our communities and the business success of our customers. We live and work in the areas where you do business. Lumos Networks engineers, service technicians and customer advocates work side by side with your business to provide customized network solutions and implementation support. We listen. We care. We are trusted advisors.

The most advanced technology

Lumos Networks has a hundred-year history of innovative product offerings and exceptional customer service. Our product offerings include high-speed transport, wavelengths and Metro Ethernet. Our diversified portfolio is attractive to carriers with needs for transport and fiber to the cell site and to regional enterprise customers seeking high-quality data and IP services and interconnection to data centers in our region.

Lumos Networks offers a complete suite of data and voice products supported by nearly 9,000 fiber-route miles in Virginia, West Virginia, and portions of Pennsylvania, Maryland, Ohio and Kentucky. We use an on-network service strategy that ensures redundancy and reliability. High-quality SONET, IP and Ethernet network architectures satisfy the most complex communication needs.

Our Community

At Lumos Networks we believe that serving our local communities is crucial in establishing a successful business as well as adhering to our mission and core values. We strive to build our reputation with customers, partners, employees, and other stakeholders as a good corporate citizen. This is accomplished by working with strong community organizations such as Chambers of Commerce, economic development groups and technology councils.

We also support non-profit organizations and events that promote the health, education, and general welfare of our local citizens. Lumos Networks truly appreciates all of our customers and community partners, and we relish every opportunity to give something back to those who support us.

Our Mission

Provide next generation communication solutions over an ever expanding advanced fiber optics network while:

  • Continuing to be the leader in addressed market share and customer satisfaction
  • Achieving top-tier return on investment for shareholders in terms of EBITDA margin
  • Providing an environment where employees can excel and be rewarded for exceptional team and individual performance

Our Core Values

Customer-first

  • Pursue excellence as defined by our customers
  • Recognize that customer satisfaction is each employee's responsibility
  • Exceed expectations of customers and partners
  • Continually question how actions will impact our customers
  • Strive to deliver the highest value to our customers

Integrity

  • Be rigorously honest and truthful in all of our dealings
  • Maintain high ethical standards
  • "Walk the talk", our actions match our words

Teamwork

  • Commit to the success of the team
  • Take accountability for team results
  • Meet all comittments made to the team
  • Accept the obligation to perform at your personal best
  • Trust and have confidence in your teammates to perform
  • Communicate openly and constructively with team members
  • Treat others with respect at all times
  • Approach decisions from a consolidated Company perspective
  • Support team decisions, once reached

Continuous Growth

  • Strive for continuous improvement in efficiency and effectiveness in all that we do
  • Ensure processes have been thoroughly developed and tested prior to implementation
  • Rigorously review our processes to identify potential areas of improvement

Ownership

  • Accept responsibility for delivery on comittments
  • Ensure that encountered problems are resolved in a satisfactory and timely manner
  • Own the customer's problem until it is resolved
  • Act as if the business were your own

Employee Growth

  • Foster personal and professional development
  • Maintain a supportive and healthy work environment
  • Encourage balance between work, family, friends, and community
  • Respect the value that individual differences offer
Lumos Data Centers offers the following services: data center, colocation, Infrastructure as a Service (IaaS), Disaster Recovery as a Service (DRaaS), Backup as a Service, Managed Hosting, and Dedicated Servers in areas around and including Charlotte, NC, Greensboro, NC, Greenville, SC, Columbia, SC, Blacksburg, VA, Richmond, VA, and Roanoke, VA.